DreamCloud Mattress Customer Service

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If you’re having a difficult time to sleep, it’s going to impact how you feel in the morning, and the way your day unfolds.

It’s the reason you’re looking online at the moment to find the perfect mattress to get a better night’s sleep. You’ll get the well-deserved rest you need with your DreamCloud mattress!

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Your Dream Mattress is an Actuality DreamCloud Mattress Customer Service

The DreamCloud Luxury Hybrid mattress is an innovative hybrid mattress that offers soft yet sturdy comfort for sleep. It is a luxury brand that offers excellent sleep, especially for those with back issues.

It’s CertiPUR-US Certified!

It can be hard to tell whether the mattress you’re purchasing is actually safe to sleep on. Good thing for DreamCloud, you can because it’s CertiPUR US certified! CertiPUR-US certification means the polyurethane foam is non-toxic.

It is safe to sleep with no worries about Volatile organic compound (VOCs) exuding out of your mattress. This basically means that it has gone through multiple tests to ensure that you will sleep without fear on the DreamCloud mattress.

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Benefits of a Hybrid Mattress

If you’ve got an unsteady mattress is it time to upgrade it to an hybrid mattress! What makes it different from the memory foam mattress lies in the foam used.

Memory foam is a great option for people who are looking for comfortable mattresses that they will sink down into. These mattresses are best for those who rest on their sides. On the other hand hybrid mattresses consist of different materials, which provide better support.

Hybrid mattresses are suitable for all kinds of sleepers. They can provide a better sleeping experience for people with various sleeping positions. In general, they can relieve tension you feel in your shoulders, back or hips when you sleep due to its stable support.

Why You Should Pick the DreamCloud Mattress

Get on the cloud with the benefits that DreamCloud mattress can offer you with its relaxing features. It has five layers with the following elements from top to bottom:

  • A quilted cashmere top and foam
  • 1.5 inches of breathable pressure activated high density gel memory foam
  • Low-motion transfer polyfoam support layer
  • Individually encased innerspring coil support system
  • Polyfoam of high density that stays put as the solid foundation base layer.

These layers give the DreamCloud the 15-inch height on your mattress.

It’s Like Sleeping on a Cloud!

It gives you a medium-firm feel and ease of use and alleviates any back discomfort you felt prior to sleeping with other mattress. The soft contours of the DreamCloud mattress give you the same sensation to hugging when you’re able to relax and sleep on it.

In addition, it is worth noting that the gel-infused memory foam has a special cooling feature that solves the issue for sleepers who are hot. This is perfect for those who sweat during sleep and lets you sleep with a cooling touch.

The coils that are located near the bottom of the mattress are designed to allow for better airflow within the mattress, making it more comfortable. Airflow is a key factor in the durability of the mattress and lets this dream mattress stay more firm than memory foam mattresses.

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Ideal for all Types!

It satisfies the sleep conditions of all sleepers – side sleeping, back sleepers as well as stomach sleepers. No matter the position you sleep in it is certain that the DreamCloud mattress will accommodate you comfortably.

This mattress was tested by different types of sleepers. It shows that the medium-firm texture is superior in quality.

Test the DreamCloud’s Quality

What’s most important when you are checking out the best mattress is to find one that will fit the way you sleep or make use of the bed. There are various aspects to inspect if it’s worth your money.

Luckily, all of this has been narrowed down in an order so you can check in what ways the mattress is appropriate for your requirements. These are the most common methods to check a mattress’s quality:

Pressure Relief

Memory foam tends to feel too soft, however with DreamCloud, the support stems from the numerous layers of the hybrid mattress. DreamCloud mattresses demonstrate that it can help ease the discomfort and pains that people experience due to its pressure relief and balance.

Because of its medium-firm cushioning it’s capable of providing the right amount of support needed to anyone suffering from back issues or pain in their sleeping. Some tests show it doesn’t only aid in back muscles, but shoulders and hips as well.

Motion Transfer

This aspect is essential particularly when sharing an apartment with someone else. Motion transfer basically tests if you can feel another person move around in their sleep, or get out of bed.

In the case of the DreamCloud mattress, it uses the coils’ support in maintaining a sturdy foundation when you lie or sit down. It establishes a balance that is ideal for couples that frequently move in their beds to avoid feeling a disturbance when they sleep.

Edge Support

Contrary to other memory foam mattresses you won’t feel like you’re falling into them. The thick coils and extra memory foam acts as your support when you sleep and the moment you wake up.

The thick coils found within the 4th layer gives the mattress its solid feel. This means that when you sit on the edge, it won’t sink to a depth that is too deep. There’s no need to worry about falling over the bed with ease, and you can relax on any area of the DreamCloud bed.

Temperature Control

Every now and then there are sleepers who feel too hot before going to sleep. With the gel-infused memory foam layer, you will feel a cooling sensation effuse out while you lay down.

The DreamCloud mattress offers more resistance to any excessive temperature you feel due to its cashmere cover. Cashmere is renowned for its temperature regulating properties so it’s adaptable in providing comfort.

Because of the placement of the coils the mattress allows more air circulation. The heat quickly disperses throughout the coils within the mattress and contributes to the cooling of hot sleepers.

Off-Gassing

It is normal for mattress manufacturers to emit an unpleasant smell when they are unpacked. Opening the DreamCloud mattress could release a slight smell due to the VOCs inside.

The most effective way to deal with this is by airing out your mattress in a room that is well ventilated. The process can require a few days until the smell disappears completely. By doing this, your DreamCloud mattress will not smell, and you rest with ease.

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Other Benefits of Buying a DreamCloud Mattress

Alongside the excellent quality, the DreamCloud mattress comes with excellent customer service that will ensure your satisfaction in the purchase.

You can avail of the following services and find out what additional benefits it offers before you purchase it!

A 365-Day Trial

One of the many perks you will receive when purchasing it is the 365-day trial. It means that once you have purchased it, you’ll be able to try it out for a year and see how it fits your sleeping needs.

The trial period begins 30 days following the date you received your mattress. It takes a while for people to adapt to a new mattress, and they took that into consideration. Once the 30 days are over and the 365-day trial will start.

Refunds are only offered during the trial period. If the item doesn’t match the criteria you’re seeking and you decide to return it within the warranty period, you will be refunded in full.

White Glove Service

Ordering a DreamCloud mattress lets you utilize this White Glove Service. This will ensure safe delivery of your mattress to your door.

The White Glove Service also assists in setting up your new mattress and getting rid of your old mattress from your house. This service is possible when you make your purchase.

Lifetime Warranty

Another benefit to buying it is the lifetime warranty. The warranty gives you the possibility of replacing your mattress at any moment with a brand new DreamCloud mattress.

Any damage that is discovered on your mattress will let you replace it for free for the first 10 years following purchase. The succeeding years come with cost when you decide to replace them.

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The Different Types of DreamCloud Mattresses

The DreamCloud

The DreamCloud Luxury Hybrid mattress also known as the DreamCloud is the most well-known mattress in the mattress line. This is the only proprietary mattress with all the features mentioned to ensure that you get the best sleep every single night.

The DreamCloud Premier

Not only is there the DreamCloud Luxury Hybrid mattress, but there is also an upgraded version available to purchase, dubbed the DreamCloud Premier mattress.

The DreamCloud Premier maintains the high-quality hybrid material that the original uses. The difference is that this one is specifically designed for people who prefer a more supple variant of Luxury Hybrid. While the original is excellent for everyone The DreamCloud Premier is highly recommended for side sleepers.

The DreamCloud Premier Rest

To get the very best DreamCloud can offer you can also choose the DreamCloud Premier Rest. Still maintaining all the characteristics of its predecessors, it also adds a second high-loft memory foam layer that will gently support your body to sleep on the luxurious cashmere-blend cover to give the ultimate luxury of a penthouse suite. It is an extremely luxurious mattress and the best mattress DreamCloud can offer. DreamCloud Mattress Customer Service

Both upgraded mattresses are pricier than the standard mattresses, but because of the rise in quality. Additional layers of comfortable premium materials have been added to these luxury mattresses. The characteristics that people loved from the first. DreamCloud Mattress Customer Service

So make the dreams of yours come true by choosing to buy and rest on the DreamCloud mattress!

Frequently Answered Questions

DreamCloud Mattress Customer Service

What is the DreamCloud mattress?

Its DreamCloud mattress is a hybrid mattress that is suitable for people who are experiencing sleep problems with their old bed. It’s made of non-toxic polyfoam and supportive coil core in 5 layers.

DreamCloud Premier is a more comfortable version. DreamCloud Premier is a softer version that is highly recommended for side sleepers.

The DreamCloud Premier Rest has a penthouse suite quality making one of the finest and the best mattress DreamCloud offers.

What is it made out of?

There are 5 layers that compose the DreamCloud mattress. It is made up of non-toxic polyfoam, cooling memory foam that is infused with gel solid coils, strong coils, and extra foam padded for more support.

Its DreamCloud Premier mattress features similar quality but with additional comfort layers to bring more soft comfort in your sleep.

The DreamCloud Premier Rest mattress adds a second layer of high-loft memory foam that gently wraps you in sleep in its luxury cashmere-blend cover.

What are the payment options?

DreamCloud accepts a variety of payment methods. You can pay with American Express, Visa, Mastercard and Discover. They also accept financing through Affirm as well as Splitit.

What size does DreamCloud mattress come in? DreamCloud mattress have?

You can purchase the DreamCloud mattress of all 3 types and sizes! You can purchase it with the sizes below:

  • Twin
  • Twin XL
  • Full
  • Queen
  • King
  • California King.

What is the lowest/highest price range?

The lowest price starts at just $699 for a twin-sized bed. The most expensive price is $1,199 for a California King-sized bed for the DreamCloud. For the DreamCloud Premier, the lowest price is the twin-size bed for $899, and the highest cost is for that of a California King bed, which is $1699. It is also available in the DreamCloud Premier Rest also has the same size for its most affordable and highest priced prices, with the twin-size bed in addition to the bed that is California King size costing $1099 and $1899 respectively.

How much weight does it weigh?

The weight varies with the mattress size and kinds:

DreamCloud

  • Twin – 50 lbs
  • Twin XL – 53 lbs
  • Full – 72 lbs
  • Queen – 85 lbs
  • King – 107 lbs
  • California King – 107 lbs.

DreamCloud Premier

  • Twin – 66 lbs
  • Twin XL – 72 lbs
  • Full – 90 lbs
  • Queen – 106 lbs
  • King – 134 lbs
  • California King – 131 lbs.

DreamCloud Premier Rest

  • Twin – 60 lbs
  • Twin XL – 74 lbs
  • Full – 93 lbs
  • Queen – 110 lbs
  • King – 134 lbs
  • California King – 138 lbs.

What is the adjustment period for the adjustment period for a DreamCloud mattress?

Adjusting to this mattress lasts between 30 and 30 days. This is not included in the 365-day trial.

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